Patient Testimonials - ARC Fertility

Patient Testimonials

 

Ms. Yury has the best attitude. You can hear her smile over the phone. She reflects ARC’s motto (compassionate care) wonderfully!” – Eyitayo O.

 

“April was fantastic. She made everything so easy and was very responsive to our questions.” – Amanda N.

 

“April Jama was my contact representative. She made the experience quick and seamless, which was a huge relief. I really appreciate her help!” – Regina

 

“Yury was able to promptly and knowledgeably answer all questions that I had. She quickly matched us up with the services we were in need of and the correspondence with the doctor’s office was seamless.” – Becky L.

 

“Awesome team — would recommend without hesitation. We had a great experience with ARC.” – JulieMarie

 

“Yury was kind and compassionate, and attentive. It means so much during this very exciting yet emotional time.” – Mirna V.

 

“Everyone at ARC truly cared about my needs. When going through fertility issues, it gets really stressful. The people at ARC made financing a really easy thing to do.” – Laura R.

 

“The patient services specialist we talked to was very helpful. She even called my doctor’s office to make sure the plan we were looking at was the best option for us. While the beginning stages of IVF tend to be stressful, ARC was the easiest part so far.” – Heather B.

 

“Got approved within 2 minutes of making the call. The patient services specialist, Sabrina, answered all of our questions really well; she made us feel positive, and welcome in everything she said and did, and followed up from time to time even. Because of the hard work, we now stand a chance at having a family. Thank you!” – Bill T.

 

“…This was a very stressful time preparing for IVF and deciding if it was right for us, but Robin remained patient and extremely helpful through our few weeks of contact. She went above and beyond, and provided follow ups. If there was an award I could nominate her for, I would. I was blessed to have worked with her.” – Kandis C.

 

“The whole egg donor/fertility process has definitely been a stressful time. I can honestly say that everyone at ARC has made part of the process a little easier. From the ease of application, to the instant approval and promptness of sending the funds, I can’t say enough good things about them! Even when my doctor’s office seemed to not know what was going on, the folks at ARC were very helpful in steering me in the right path. I’d also like to say that Sabrina H., especially, made my experience with ARC even easier. The extra steps she took to make sure the pharmacy had the prescriptions and trying to get ahold of my doctor’s office (as you can tell, they aren’t the easiest to get ahold of), she really seemed to go above and beyond. It really made me feel confident in my choice of going through ARC!! I can’t thank you all enough.” – Desiree D.

 

“To have other people at the end of the phone that not only know how to guide you through the options smoothly, can answer all your questions, and also genuinely care about peoples’ lives and experience is something we will always be thankful for. And I think that’s rare in any company to feel that level of support on a personal level. The fine people at ARC made the impossible possible for us when we thought all doors were closed. Not only that, but the follow ups, communication with the clinics, ordering of medicines – everything from the simple application process was all taken care of so that all we had to worry about was being there and going through the IVF process. It was all taken care of rapidly and professionally and felt effortless. In what often feels like a lovely journey, ARC was there each step making things go seamlessly. In the end, all we ever hoped for was the ability to try, and ARC made that possible, all the time making it known they cared about everyone’s individual story and the outcome of each. If we get to try IVF again, calling ARC would be without hesitation. If you want to know there are people willing to go the extra mile to make IVF possible, or understand what that process means to people – then I could not recommend them highly enough.” – Campbell R.